It was in a lovely and stunning location just next door to Tal-y-Cafn, and the mountains. The staff were attentive and affable, nothing too much trouble. The room was spotless & modern with excellent bathroom, had free Wi-Fi.

All in all everything was perfect, had a great stay for the first night of a 2 night stay. The staff were incredibly welcoming, ready to any request. The hotel was right by a main restaurant, beautiful waterfalls and attraction points thanks to its marvellous and lovely location.

The hotel of choice in Conwy. Special atmosphere and studio suite with hot tub.

Unbeatable setting, very amiable staff.

Amazing place, clean, good value. Nicely decorated & modern unit with tea/coffee, hot tub, for example.

Outstandingly accommodating and affable staff we were amazed with. The location of the hotel was magnificent, helpful in giving us directions for attraction points. Besides, it was near beautiful waterfalls, Betws-y-Coed and the Conwy valley.

Particularly good location, in the Conwy valley.

Unique and incredibly beautiful place, I thoroughly enjoyed incredibly attentive personnel.

There were comfortable beds and central heating, an ironing set, and tea and coffee making facilities inside the room. The view of the mountains from the suite was incredible. I found the hotel's location perfect and exceptionally nice, really close to the pub, a slope and the restaurant.

The staff were attentive and food was perfect. The room was perfect and the location magnificent and stunning, in the Conwy valley.

Double room with beautiful interior decoration, had basic facilities we needed. The location was gorgeous and magnificent, next to a main restaurant, a slope, and attraction points.

I couldn't be happier with the value for my money at this hotel. The room was fantastic, with a spacious bathroom and luxurious amenities. The location was peaceful and the staff, especially Louise and Ebony, went above and beyond to make us feel welcome and catered to our every need. Thank you for an unforgettable stay!

The breakfast offerings could have been improved with more variety.

Marvellous and brilliant location, we were next to centre of the city.

Amazing amenities, lovely and amazing setting.

Professionalism from the whole staff. Reasonably large and beautifully designed room with an amazing bathroom, hot tub plus mountain views, and smoke detectors too for guests' safety. A great selection of goodies for breakfast. Location short walk to the Conwy valley and local attractions. Also, in everything she did absolutely fantastic. Honestly nothing too much trouble.

We loved our stay at this luxurious hotel! The location was perfect, right above the restaurant with beautiful views. The service was exceptional, with friendly and helpful staff. The room was spotless and had all the amenities we needed, including a comfortable bed and a lovely terrace. We also enjoyed the free Wi-Fi and the soundproofed rooms, which ensured a peaceful stay. a fantastic experience that we would highly recommend to our family and friends.

Lovely food, overall unique place.

Lovely and stunning location for visiting bars and pubs. Modern rooms, lovely bed, attentive personnel

The location offered was great near local attractions as well as the mountains. The double room was new-fashioned and luxurious with mountain views. All of the staff was exceptionally nice and outstandingly accommodating.